Return Policy

If for any reason you are unsatisfied with your purchase you may return your item(s) for a full refund within 30 days of receipt.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of your refund. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Email us at vivian@wagwear.com to get your refund started.
  • Exchanges: If you need to do an exchange for the same item in a different size or for a different item, send us an email at vivian@wagwear.com to get your exchange started.
  • Shipping Costs:  To return your product, ship or mail to us using our return label. If you receive a refund, the cost of return shipping will be deducted from your refund.